Shipping to the USA and Rest of World
barry (Administrator) 05-09-2011 at 07:33 PM.
Post: #1
For customers in the USA and the rest of the world, I use a combination of postal and courier services (depending on the order value, weight/size and destination). As you add items to your basket, the system calculates the order weight and uses this and your location to work out the shipping cost. Typically, I use:
* Airmail for UK orders under 2kg
* UPS/DHL/etc for orders over 2kg

Customs charges
As you live outside the European Union, there's the question of VAT and other customs taxes to bear in mind when buying from Amp Maker in England. Here's how it works:
1) You save the 20% VAT that EU customers pay. This amount is automatically deducted from your shopping cart when you select your country on the Checkout page.
2) On arrival of your package within your country, there may be customs duties or taxes to pay. These charges are outside of Amp Maker's control so please check with your country's customs agency for likely charges.

Shipping times
Orders ship within 2 working days of payment. I try to send out orders within 1 working day wherever possible. Orders sent by Airmail typically take 3-5 working days from date of posting. However, this varies widely from country to country, and in a few cases, packages sent by Airmail have taken two weeks or more.

Orders sent by courier take take 2-4 working days to arrive. Once again, this varies from country to country: courier services to large cities in the USA can be super-efficient, those to remote areas of Australia may take a little longer.
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