For European customers, I use a combination of postal and courier services (depending on the order value, weight/size and destination). As you add items to your basket, the system calculates the order weight and uses this and your location to work out the shipping cost. Typically, I use:
- Airmail for orders under 2kg
- UPS/DHL/etc for orders over 2kg
Outside the European Union?
If you live within Europe but outside the EU, there may be customs duties or taxes to pay on the arrival of your package. This may also happen once the UK leaves the EU on 31st December 2020 (we’ll see!). These charges are outside of Amp Maker’s control so please check with your country’s customs agency for possible charges.
Orders normally ship within 2 working days of payment. Orders sent by Airmail to Europe typically take 2-4 working days from date of posting. However, this varies widely from country to country, and in a few cases, packages sent by Airmail have taken two weeks or more. Orders sent by courier take take 2-4 working days to arrive. Bear in mind that the Covid-19 crisis has affected shipping companies and there may be an extra delay due to staffing issues.